Will Koanna® repair or replace my product?Updated 23 days ago

If the issue is covered by the warranty, we will determine the most appropriate solution.

This may include:

• Repair: We may repair your product using new or refurbished replacement parts.
• Replacement part: If a particular component is defective, we may provide a replacement part.
• Replacement product: If appropriate, we may provide a replacement product.
• Refund: In certain circumstances, Koanna® may choose to provide a refund at its discretion.