What happens after I submit a warranty claim?Updated 23 days ago

We'll review the information you've provided to understand the issue and determine the likely cause.

Depending on the situation, we may:

1. Ask for additional information, photos or a video

2. Ask you to complete some troubleshooting steps

3. Determine whether the issue is covered by the warranty

4. Arrange the most appropriate solution, such as a repair, replacement part, replacement product or, in certain circumstances, a refund